Build Gen-AI Powered Chatbots - Explore
1. What is WhatsApp marketing?
WhatsApp marketing refers to the use of the WhatsApp platform to promote products, services, and brands, engaging customers through chats, broadcasts, and status updates.
2. How does WhatsApp marketing differ from traditional SMS marketing?
While both are messaging services, WhatsApp marketing offers richer media experiences with images, videos, voice messages, and interactive elements, all in an end-to-end encrypted environment.
3. Is it legal to send marketing messages on WhatsApp?
Yes, but with conditions. You must obtain consent from users before sending promotional messages and ensure compliance with local regulations and WhatsApp's business policies.
4. How can I segment my audience on WhatsApp?
Using ClickyBird features like tags and attributes, businesses can segregate their audience based on preferences, past interactions, and more for targeted messaging.
5. What is a WhatsApp chatbot, and why is it beneficial?
A WhatsApp chatbot is an automated software that interacts with customers on WhatsApp. It can answer queries, process orders, and provide information instantly, enhancing user experience.
6. How can I track the performance of my WhatsApp marketing campaigns?
ClickyBird offers insights like messages delivered, read, replied to, and more, allowing businesses to analyze and optimize their campaigns.
7. Can I integrate WhatsApp marketing with my existing CRM?*
Yes, ClickyBird offers 18+ integration capabilities with popular CRMs to streamline and centralize customer interactions.
8. Are there any limitations on the number of messages or contacts for WhatsApp marketing?
No, there is no limit.
9. Can I automate responses or set up scheduled messages on WhatsApp?
Absolutely! Automation is one of the key features of ClickyBird WhatsApp marketing, allowing you to schedule messages or set up auto-responses for common queries.
10. What types of content work best for WhatsApp marketing?
While text messages are common, multimedia content like images, videos, and voice messages often garner higher engagement. Interactive elements, such as polls or quick reply buttons, can also enhance user interaction and drive desired actions. Always tailor content to your audience's preferences and needs for optimal results.
